Rates Please contact us for our rates.  We will customize a rate plan for your needs and budget. Hourly and project work rates are not discounted. Prepaid and retainer plans are discounted. Minimum There is a minimum of one hour for all non-retainer clients. Prepaid Plans Prepaid plans are for clients who wish to purchase blocks of time in advance in order to receive a discount. Unlike the retainer plan any unused hours will be good for the next month also.These hours must be used exactly two months from the date of purchase. Any unused hours are lost and non-refundable. This plan does not automatically reserve hours as does the retainer plan. Advance notice must be given of at least three days. This is necessary for scheduling my work load with all of my clients. Normal work turnaround is 24-48 hours. In some instances it may be longer. This plan qualifies for the same discounts as the retainer plan. Retainer Plans Retainer plans are for clients who wish to use our services on a continual basis and not have to worry about hourly fees. Hours are automatically reserved for Retainer clients. Retainer plans are discounted and take priority over clients on our other billing plans and are automatically renewed monthly. Payment must be received before work is started each month. If client goes over the amount of their hours for their retainer plan client will be billed at the regular hourly rate. If there are unused hours at the end of the month, they will NOT roll over. Any unused hours are lost and non-refundable. Project Work Please give us specifics and we will give you a rate and a time frame for job completion. Ongoing Work Since this will have to be built into our daily work schedule we ask for a synopsis of the type of work needed to be done. We will then give a quote taking into account the complexity of work and man hours needed to complete the job. Not Included in Rates Rates do not include incidentals such as postage, shipping costs, overnight courier deliveries, printing costs, copying costs, phone charges, stationary, and travel expenses including time and mileage or any other related costs which is needed to complete the work assignment for client. Client will be billed separately for these costs either in advance or upon completion of job. Rush Jobs This includes work that was not previously scheduled, work which falls outside of our normal working hours including weekends, and holidays. Rush jobs will be charged an additional fee which takes into account the project scope and turn -around time requested. Tracking Time Worked Time tracking software is utilized which means clients are billed only for time worked. Hours are billed in 15 minute increments with a one hour minimum required, unless otherwise specified. Quotation for work will be given prior to work being started. Billing Policy New clients are required to pay in advance a $200.00 non-refundable deposit to be applied against work to be done. If this deposit proves to be insufficient for the scope of work requested, a second deposit will be needed for work to continue without delay. After initial project is completed new clients will be required to pay 50% of the project total in advance and the remaining 50% upon completion before work is released. After a new client is established, a monthly billing will be scheduled either on the 1st or the 15th of each month. Retainer client accounts must be paid in full the week before the new month commences or work will be delayed. Payment Options: we take all credit cards accepted by PayPal. We accept business and personal checks. Checks must be cleared before work commences unless otherwise specified. Checks are to be made payable to Shore Office Services. www.shoreofficeservices.com info@shoreofficeservices.com or jocarolee@comcast.net (732) 820-1391   Copyright © 2008-2011 All Rights Reserved - Shore Office Services LLC